zhejiang chuangfa zipper technology co.,ltd

your private zipper customization specialist

FAQ

Has your factory been audited by any organizations or institutions?

Yes.We have passed the certification of GB/T19001-2016 idt ISO9001:2015,OEKO-TEX100, GRS and TUV Factory Adult.

How long does it take to get any feedback after submitting an enquiry?

In general, we will get back to you within 12 hours on weekdays.

What are the factors that will determine the quotation?

The quotation depends on a variety of factors, inclusive of the materials, quantities, tapes, slider types, the techniques involved and so forth. Please inform us of your requirements in detail when you submit an enquiry so we could offer you the best quotation.

What are your payment terms?

L/C, T/T, PayPal and West Union are all acceptable to us .Please double check with us if you would like to change the payment method.

Can you accept any customized design?

Yes. Customized/custom-made design is acceptable, including the custom-made sliders/pullers/teeth, teeth colors, tapes with mixed colors,customized textures,custom buttons,etc.

Can we customize the colors or sizes and print our own logo?

Yes. Customized colors or sizes are acceptable. As for colors, SBS Color Card, YKK Color Card, Pantone Color Card, GCC Color Card, Taiwan Color Card are available for you to choose from. Additionally, we can design and print your logo as per your request.

Can we request for a free sample?

Regular samples can always be provided free of charge if they are available in stock.If not, additional sample/mould fees will be charged to proceed with the production. Customers are supposed to bear the freight charge, which can be refunded following the order confirmation when applicable. Please double check with us.

What's your average lead-time? How long will it take to receive our order?

Generally speaking, samples take 3-5 days while 10-15 days is required for mass production upon confirmation of the order, plus the time required for shipment/delivery. As for the metal zippers used for jeans, mass production takes less than 10 days.

What's your manner of packing?

Based on the international packing standards, the packing manners may vary from customer to customer. We will try our best to meet your requirements so long as they conform to the conventional packing methods

How about Price Terms and Delivery?

There are a lot of choices available, including FOB Shanghai/Ningbo, CNF, CIF, etc. Generally speaking, DDP will be applied to large orders, while FEDEX, UPS, DHL, TNT and EMS are applicable to small orders.


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