FAQ
Yes.We have passed the certification of GB/T19001-2016 idt ISO9001:2015,OEKO-TEX100, GRS and TUV Factory Adult.
In general, we will get back to you within 12 hours on weekdays.
The quotation depends on a variety of factors, inclusive of the materials, quantities, tapes, slider types, the techniques involved and so forth. Please inform us of your requirements in detail when you submit an enquiry so we could offer you the best quotation.
L/C, T/T, PayPal and West Union are all acceptable to us .Please double check with us if you would like to change the payment method.
Yes. Customized/custom-made design is acceptable, including the custom-made sliders/pullers/teeth, teeth colors, tapes with mixed colors,customized textures,custom buttons,etc.
Yes. Customized colors or sizes are acceptable. As for colors, SBS Color Card, YKK Color Card, Pantone Color Card, GCC Color Card, Taiwan Color Card are available for you to choose from. Additionally, we can design and print your logo as per your request.
Regular samples can always be provided free of charge if they are available in stock.If not, additional sample/mould fees will be charged to proceed with the production. Customers are supposed to bear the freight charge, which can be refunded following the order confirmation when applicable. Please double check with us.
Generally speaking, samples take 3-5 days while 10-15 days is required for mass production upon confirmation of the order, plus the time required for shipment/delivery. As for the metal zippers used for jeans, mass production takes less than 10 days.
Based on the international packing standards, the packing manners may vary from customer to customer. We will try our best to meet your requirements so long as they conform to the conventional packing methods
There are a lot of choices available, including FOB Shanghai/Ningbo, CNF, CIF, etc. Generally speaking, DDP will be applied to large orders, while FEDEX, UPS, DHL, TNT and EMS are applicable to small orders.